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Careers with
AE Security

Serving Calgary & Area Since 1983
Calgary police vehicles
Our Staff

AE Security staff

Interested in a career with AE Security? Please email your resume to AE Security Careers.


Customer Service Representative – Calgary SE

About Us:

AE Security has been in business since 1983. Starting out as a small, family owned enterprise, emphasis was placed on making the company a little different by focusing on a philosophy of quality customer care before growth. This simple approach is reflected in our motto “Large enough to serve you, small enough to know you!”

Position Summary:

As a Security Installation company we are in constant contact with consumers; therefore we require an individual that takes pride in providing excellent customer service, who thrives in a fast-paced environment. This person is the first point of contact at the company, and must be able to establish good rapport with customers while performing administrative and reception duties.

Position Duties:

  • • Establish good rapport with customers in person and over the phone
  • • Answer phones and direct calls in a friendly and expedient manner,
  • • Perform basic administration duties such as photo coping, filing, and data entry
  • • Provide customer support for basic security system troubles by assessing daily reports
  • • Programming of security system panels
  • • Managing customer files and data entry in database
  • • Prepare contracts and other agreements as required
  • • Scheduling and confirmation of service appointments
  • • Ordering of office supplies and equipment
  • • Sending out/receiving mail and packages
  • • Other related duties as assigned.

Requirements:

  • • Security industry experience is considered an asset, but not required
  • • Ability to multi-task and work in a fast-paced environment
  • • Quick learner, flexible and adaptable to meet internal and external customers needs
  • • Must have high attention to detail
  • • Organized and time management skills are a must
  • • Excellent Customer Service skills
  • • Solid interpersonal and communication skills
  • • Problem Solving
  • • Basic computer skills – must be familiar with MS Office (Word, Excel, Outlook)

To apply please email your resume to sales@aesecurity.ca.

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